JALPAK

Company

Message from the President

We will help create a rich and
peaceful society by providing
“great trips, and new travel experiences”
with quality that our customers
love and trust.

At JALPAK, we proudly trace our origins back to 1964 as Japan’s very first overseas package tour brand. Later, we integrated with JAL Tours, our domestic package tour brand, and have since expanded our operations into domestic travel, overseas travel, overseas tour operation, and inbound travel services for visitors to Japan. In 2024, we celebrate the 60th anniversary of our brand—a milestone made possible thanks to the steadfast support and cooperation of our valued customers, business partners, and everyone who has supported us along the way. We extend our deepest gratitude to all of you.

Since the outbreak of the global pandemic in 2020, rapid changes have been taking place not only in Japan but across the world, at a pace faster than ever before. Along with these changes, new values and perspectives have emerged across various fields and domains. Amidst such turbulent times, we remain committed to our pioneering spirit, striving to respond to our customers’ needs more than ever and challenging ourselves to pursue new endeavors with agility and determination.

Since our founding, every JALPAK employee has been devoted to providing travel experiences with a strong commitment to safety and high-quality service. Now more than ever, we reaffirm our promise to deliver safety and quality to all our customers. In addition, we will work in close coordination with our fellow colleagues in the JAL Group to actively contribute to regional revitalization through travel and to initiatives aligned with the SDGs, creating a peaceful and prosperous society.

Through travel, we aim to bring energy and joy to as many customers as possible. United as one team, we are determined to take on new challenges together. We look forward to achieving further growth and evolution, and we sincerely ask for your continued support and trust in JALPAK.

Noboru Hirai,
President and Chief Executive Officer